FAQ

The parameters of SoundBridge look tiny, how do I fix this?

 

 

 

 

 

 

 

 

 

 

Please go to preferences -:> GUI and scale the interface by 25% until the software fits comfortably on your screen. Scaling requires you to re-start the software.

Why SoundBridge?

SoundBridge provides one of the simplest, coherent and intuitive interfaces around. It may not include EVERY creative feature you get in expensive DAWs, but it gives you what you need to make music; and, in that regard, you never feel limited. It is way more affordable than any of its competitors, making it accessible to a wider public. With VST compatibility, it differentiates itself from other products in the same price range and gives the user access to all the resources they could possibly need. Finally, SoundBridge is touch screen compatible. This is such a great addition that makes the whole music creation process much more interactive and organic. By getting away from your keyboard and mouse, you feel like you’re making music rather than programming it. In parallel with tablets like the Microsoft Surface, it enables mobility that other DAWs just can’t compete with. ~ Stephane Lo Jacono, Alpha Tester

How can I reduce latency in my project?

SoundBridge has audio preferences for selecting the size of the buffer it will use for input and playback. Type “p” to open the preferences window or go to options —> preferences.

Here you will find the sliders for buffer size.
A smaller buffer size yields less latency but higher CPU.
A larger buffer size yields more latency but less CPU.
The “Use Recommended Buffer Size” button will set these sliders at calculated optimal buffer sizes based on your current driver setup.

If you cannot resolve your latency issue by changing these settings, consider switching to a higher quality sound card and/or driver.

How can I reduce my CPU usage in SoundBridge?

There are several actions you could take to improve CPU usage. The first recommended action is to check the status of our “Multi-Core Support” option in preferences. Type “p” to open preferences or go to options —> preferences.

If “Multi-Core Support” is enabled and your CPU issue is not resolved, consider using our freeze tool. The freeze tool will allow you to render channels to new audio tracks or “In Place” so there is not as much processing going on during playback.

If your CPU issue persists, consider using a higher quality soundcard and/or driver and closing any other programs that may be open while you are using SoundBridge.

How do I add VSTs to SoundBridge?

First, find the location of the plugin file on your hard drive. Plugin companies usually ask where you want to save the plugin (.dll, .vst, component) in the beginning of their installer. If you’re not sure where it saved to, try searching these locations below… plugins often default to saving in these locations.

PC:

C:\Program Files\VSTPlugins
C:\Program Files\Steinberg\VSTPlugins
C:\Program Files\Common Files\VST2
C:\Program Files\Common Files\Steinberg\VST2
32-bit plug-ins on 64-bit Windows: C:\Program Files (x86)\Steinberg\VstPlugins

Mac: 

Hard disk // Library // Audio // Plug-Ins // VST

Hard disk // Users // Username // Library // Audio // Plug-Ins // VST

After you’ve found the plugin location…

  • Open SoundBridge.
  • Click “p” to open the preferences window or go to options –> preferences.
  • Go to the “VST” tab.
  • Click “Add Directory”.

A browser will appear in which you can tell SoundBridge where the plugin file is located. Select the folder containing it, and click “Select Folder”. Then click “Ok”.

Click the “Refresh Plugins” button at the top of the file browser to tell SoundBridge a new directory has been added. It may take a moment to refresh. When it does, you will have the newly added VST available in the VST partition of the file browser for use.

If you are having an issue involving a VST that you cannot resolve with our troubleshooting tools, please email us at support@soundbridge.io.

 

 

 

How do I send MIDI timecode out of SoundBridge?

 

 

 

Make sure your MIDI output device (USB, software MIDI bridge, or ASIO sound-card with MIDI output) is connected or installed before opening Lumit.

  • Launch Lumit.
  • Create a MIDI track and import, record, or draw-in your MIDI sequence.
  • Open the main mixer by pressing Tab on the keyboard.

Select the MIDI output device from the MIDI Out combo box located on the mixer channel of the corresponding MIDI track and press Play.

The recorded MIDI information and time-code from the MIDI track will be sent to the MIDI Output device.

How do I use USB MIDI controllers with SoundBridge?

Before opening SoundBridge, make sure the USB MIDI controllers are plugged into your computer.

The controller’s ID will display in the combo-box located on the MIDI tracks.

If the MIDI controller is a piano keyboard, select it from this combo box, load a VST instrument on to the track, and start playing.

Please reference the MIDI MAPPING chapter in the built-in tutorials to learn how to map MIDI CC articulations to control SoundBridge and plug-in parameters.

I don't have my VSTs installed on all of my computers. How can I ensure my progress on them won't be lost when transfering the project?

When you open your work on a computer system that does not have the VSTs you were using installed, you will be prompted with a “missing VSTs” dialogue. Here you will have the option to skip missing plugins (load the project without them) or to go into preferences and find them.

If you have to load the project without them, we suggest you back up their settings and automation data in the project that contains them (ie: saving the patch, exporting MIDI, freezing the output to an audio track). Or, save the current project “as” instead.

Is SoundBridge available for Mac?

Yes indeed!

Does SoundBridge require Internet access?

Yes, SoundBridge currently requires internet access for online activation every time you open the software. You can activate SoundBridge with the internet and then bring it outdoors if you’d like. However, if you close the program you’ll have to use a HotSpot to re-activate it.

Yes, we know some people find this annoying and we’re working hard to find an offline solution. Bare with us! 🙂

Where is the RitMix VST installed?
Check your browser’s download directory to find the installer executable.
In the installer, please pay attention to this screen:
Inline image 2
Make sure you choose a directory you can remember, otherwise this is the default location for Windows.
On Windows, VST2 & VST3 are combined into one .dll file. You are looking for the RitMix.dll
For Mac, VST2 is stored in: Hard disk // Library // Audio // Plug-Ins // VST
VST3 is stored in: Hard disk // Library // Audio // Plug-Ins // VST3
Experiencing a Crash on Startup?

 

Supporting the vast supply of third-party VSTs and Windows Audio Drivers is quite a task, but without your feedback we don’t know what to fix.

If you come across a specific VST or Windows Audio Driver that is in compatible with SoundBridge, please write us with a URL to the corporate specs with a brief explanation of the problem at: support@soundbridge.io

If you’re having a crash a startup, it’s probably due to a bad VST or Windows Audio Driver. We can clear the cache memory to narrow down the issue and decide what’s causing the crash.

Please follow these directions in order for Windows and Mac.

On Windows, you should do Step 1 first, then process to Step 2.

On Mac, there is just one step because there are no third-party audio drivers involved.

Windows

Step 1:

Search for regedit in the Windows Search Bar.

Go to: HKEY_CURRENT_USER\Software\SoundBridge\SoundBridge\Preferences

Deleting this folder will clear the audio device preferences and the default device will be used on the next run.

First, delete this folder and run SoundBridge.

If you are able to enter the software, the cash was probably due to an incompatible audio driver. In this case, please report the audio driver to: support@soundbridge.io with a brief description of the situation.

If you are still experiencing a crash, please proceed to Step 2.

Step 2: 

Go to: HKEY_CURRENT_USER\Software\SoundBridge\SoundBridge\

Deleting this folder will delete the entire VST cache memory and remove any history of audio drivers. Deleting this will also reset SoundBridge’s preferences to default.

Delete this folder and run SoundBridge.

If you are able to enter the software, the cash was probably due to an incompatible VST. In this case, please reach out to support@soundbridge.io for the next steps.

Mac

Click the Desktop to bring up Finder toolbar.

Click on Go.

Hold down alt/option while the go drop-down menu is open.

Click on Library, which should be visible while holding down alt/option key on keyboard.

The Library folder will open. Find the folder named Preferences and open it.

In Preferences, folder find the file named com.soundbridge.SoundBridge.plist and delete it

Run SoundBridge

If you are able to enter the software, the cash was probably due to an incompatible VST. In this case, please reach out to support@soundbridge.io for the next steps.