Can’t log in to DAW

Music Production › Forums › General Section › Can’t log in to DAW

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  • July 30, 2021 at 4:50 pm #21914
    LanerJ
    Participant

    Just made account today and can’t log into the DAW. The website works fine but when I try to log into the application it says “Authentication Failed” is it maybe an issue with a firewall or something maybe? I’m on an M1 MacBook Pro.

    July 30, 2021 at 4:57 pm #21915
    LanerJ
    Participant

    Nevermind, I figured it out. I tried changing my password just for the hell of it and didn’t put symbols in it this time. So if you have the same issue, make sure you don’t have symbols in your password.

    August 2, 2021 at 8:50 am #21920
    modern8music
    Participant

    Hello,

    Having symbols in your password should not be the issue.

    Please write to support, I’m sure they would love to know if any symbols create an issue for users.

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