June 24, 2019 at 4:40 pm #15112
i can’t find the control panel
i tried all the keys, uninstall and install again but nothing
can anyone help?June 27, 2019 at 6:04 pm #15149soundbridge-user-6b6c0Participant
Hi…No ideas on what could cause my SYSTEM window not to exist anymore? I can’t access the window or anything that exists in the window (for example, advanced options such as setting virtual file settings, or computer name, etc).July 10, 2019 at 4:52 pm #15256modern8musicParticipant
Do you mean the Preferences panel by any chance?September 25, 2019 at 6:19 pm #16003draganiteParticipant
Having the same issue. In Soundbridge’s lingo they call it the Transport Bar. Completely disappeared on me for some reasonSeptember 27, 2019 at 5:32 pm #16033draganiteParticipant
I contacted support and got the issue resolved, here is what they sent, copy and pasted.
You can reset your SoundBridge GUI by deleting the following registry entries “HKEY_CURRENT_USER\Software\SoundBridge\SoundBridge\UI”.
If you are on a mac just follow the FAQ section named “Experiencing a Crash on Startup?”
We are aware of this problem and working on it.
Let us know if this helped please.
SoundBridge TeamAugust 22, 2020 at 7:03 pm #19289soundbridge-user-7d66bParticipant
I can not find the control panel either and I don’t understand the directions aboveAugust 24, 2020 at 12:30 pm #19295modern8musicParticipant
Pressing the letter “P” on your keyboard will open preferences.
If you need to reset the GUI do this:
Solution for Windows:
You can reset your SoundBridge GUI by deleting the following registry
To do that:
Open the registry editor by pressing “Windows key + R” on your
keyboard, and once the dialog opens type “regedit”.
There you can navigate to the specific location and delete that entire
folder “UI” with its entries.
You can find a way to reset SoundBridge in the FAQ section on our website.
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