Not Impressed

Music Production Forums General Section Not Impressed

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  • #23378

    Downloaded Soundbridge and installed on my Mac – All OK.
    Created Account, activated and logged in All OK
    Tried to run Soundbridge and got an authentication failed message.
    Went back to my account and reset the password, logged in OK
    Tried to run Soundbridge and got the Authentication failed message again.
    Created a new account, activeated and logged in OK
    Tried to run Soundbridge on new account and got the Authentication failed message again.
    Checked forum and see that this seems to be a common problem with very little in the way of solution.
    Looked for a link to Support on the web site and couldn’t seem to find it.

    Overall score to Soundbridge. 1/10

    #23398
    valera
    Participant

    I have the same problem with Ritmix

    #23399
    modern8music
    Participant

    Hello,

    Please write to support via email: support@soundbridge.io.

    Them resetting your password for you usually does the trick.

    The support email is in the footer of our website.

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