Pressing Command Key (Mac OS) crashes Soundbridge

Music Production Forums General Section Pressing Command Key (Mac OS) crashes Soundbridge

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  • #40104

    I recently downloaded Soundbridge on Mac OS (Apple Silicon) and I’m unable to group tracks without crashing the software. I hit the command key to select two tracks to group them, and it causes the software to freeze and crash. I’ve tried reinstalling Soundbridge twice but nothing seems to work. Is this a new bug or is there something I need to sort out on my PC? Could use some help with this!

    #40105
    davidsoundbridge
    Participant

    Hello,

    Thank you for reaching out and using SoundBridge.

    Please send us the “SoundBridge.log” file located in ” \Documents\SoundBridge\ ” right after the crash happens.

    Best,
    The SoundBridge Team

    #40106

    Just checked the folder and the log file is empty. Is there some setting I should enable to log crash reports? Should I email it anyway?

    #40107
    davidsoundbridge
    Participant

    Please send the Log file after the crash happens and when SoundBridge is CLOSED.

    Also, write about your issue to support@soundbridge.io so it can be better addressed.

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