Before reporting this issue to our support team, please read the questions below:
1. Is your audio interface selected as the input/output device in Lumit preferences?
Figure 1: In Out Device
2. Does your audio interface use a supported driver? If not, try downloading ASIO4ALL, a free audio routing software that can act as an ASIO driver for interfaces that do not have ASIO drivers. www.asio4all.com/
Figure 2: Driver Selection
3. Is the input enabled in Lumit preferences?
Figure 3: Input Enable
4. Is the input selected on the audio track?
Figure 4: Track Audio Input
5. Is record arm enabled on the track?
Figure 5: MIDI Record Arm
6. Are the faders in Lumit for pre-gain, mixer gain, and master gain at an audible state?
Figure 6: Faders Highlighted Audio
7. Are solo and mute disabled?
8. Is your computer’s audio playback device correct?
Figure 7: Playback Devices
If you have determined the answer to be “yes” for all of these and the problem persists, contact us at support@lumit-audio.com.
